Frequently Asked Questions
Everything you need to know about your beauty tech journey.
How do I know which beauty device is right for my skin type?
We offer a personalized consultation tool and detailed skin-type guides on each product page to help you select the most effective technology for your specific concerns.
What is the standard shipping timeframe for international orders?
International orders typically arrive within 5-10 business days. We provide end-to-end tracking so you can monitor your device's journey to your doorstep.
Do your devices come with a manufacturer warranty?
Yes, all devices purchased through our store include a minimum 2-year manufacturer warranty to ensure your peace of mind and long-term results.
Can I return a device if I have changed my mind?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, used beauty devices can only be returned if they are found to be faulty.
Are the beauty devices safe for home use?
Absolutely. Every product we stock is FDA-cleared or CE-certified, ensuring they meet the highest safety standards for professional-grade results at home.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Klarna and Affirm to help you invest in your skincare routine comfortably.